Frequently Asked Questions

 1. How to determine the correct size for me?

    Please go to size guide:

2. How long will it take to deliver the product?

    We will deliver the products to the given address within 1-4 working days.

3. Are stones genuine?

    We assure you that all the stones that you purchase from our company are made of 100% genuine, high quality stones. We guarantee a 100% refund if the products are not genuine.

National Gem and Jewellery Authority registration number: COL – 1545

4. How to pay?

    You can pay with cash on delivery (COD) or via direct bank transfer

5. I ordered a wrong size. How do I change?

    Please call us on 0777198229, we will make sure you will receive the
    correct size

6. I received the package. How do I get the instructions on how to use the stones?

   Please send us a message on 0777198229 or on our Facebook page              ( with your order number. One of our agents will contact you.

7. Does the size of the bracelet impact the effects?

Size doesn't matter for the effects. 

8. How do I choose the stone that is suitable for me?

You have to consider the effects of crystals to choose one

9. Do I have to wear the bracelet all the time?

You do not. (we will send you a full guide on how to use the stones)